When we decided to build an addition and renovate a section of our house, we were a little nervous. As a homeowner, you always hear the stories about a project spiraling out of control and budgets being shattered by unexpected changes or revisions. Since we were on a very tight budget, we needed to be certain that everything was precise and that every precaution was being taken to ensure that these "challenges" didn't arise. From our first conversation to the installation of the last outlet, Miller Building Group did just that. Their attention to detail, willingness to make changes, and most importantly their desire to make sure we were happy, are all reasons that we recommend them without hesitation. David and Danny expressed a genuine interest in making sure we were comfortable not only with the work they were doing, but how they were doing the work and how involved we all were in the process. They never pressured us, never told us "this is how it has to be", and never surprised us with anything that had a negative impact on the project. The main point they kept emphasizing was that we, the homeowners, needed to be happy with everything. It's our house and our lives, so we needed to feel comfortable and confident.
When issues did arise, their first comment was always "how do you want to deal with it? What do you think is best?" There was never any hard sell or "this is how it is, so just accept it." They spent countless hours doing research and advance work for us, and kept us involved every step of the way. We were involved in every decision, no matter how big or small, and at no point did we ever see something that went against our plans. In any business where a significant part of the product is service, communication is essential. David and Danny went above and beyond to make sure we knew everything. They explained how things worked, why things were happening, and what options there were. They were happy to explain everything from construction technique to tips for choosing paint color. They were willing to improvise and roll with our changes, and at no time did we feel any pressure. In the end our project surpassed our goals and vision, and we couldn't be happier.
We highly recommend Miller Building Group to anyone considering any level of remodel or reconstruction. They are personal, professional, attentive, and most importantly, they listen. The project was a success that exceeded our expectations, and they are the only company we will contact for any future projects.
Adam and Lynn Tobey
Woodstock, NY
We were referred to Miller Building Group through a friend who had used them on a huge renovation project. I thought it unique that our friends came to the end of a long renovation and still had absolutely glowing reports of MBG, every aspect of the work and in fact the whole team. We began our relationship with Dan addressing some plumbing and electrical issues for us. After that, we got all new windows. Since that time, Dan is our first call when we need or want anything done around our home. For instance, over the last few years, MBG has gutted and remodeled our kitchen, put in a new roof, and is now getting started on remodeling our bathrooms. Dan and everyone on his team are great to deal with. They are respectful of our time, budget, home and family. And, of course, they do gorgeous work that meets our high expectations. So, to sum it up, we absolutely trust Miller Building Group, and recommend Dan and his team of independent contractors without reservation.
Jack & Mary Leslie